Surface Pro help & learning
Surface app
With integrated help and support, you can find solutions to questions and issues directly from the Surface app. You can easily access device, charging, and warranty information and view and customize your connected Surface accessories.
If you don't have the app, you'll need to download the Surface app from Microsoft Store.
Featured topics
Download drivers and firmware for Surface
Find out how to get the latest drivers and hardware firmware to keep your Surface up to date.
Surface won't turn on or start
Here are some things to try to help you get it running again.
Surface battery won’t charge or Surface won’t run on battery
Try these things if your Surface doesn't charge or turns off when you unplug it.
Stay protected with Windows Security, Safety and Privacy
Tools and tips for security, safety, and privacy to protect against online threats and give you control over your data.
Troubleshoot your Surface Type Cover or Keyboard
Use this guided walkthrough to take you through troubleshooting steps.
Troubleshoot Surface sound and audio accessories
Get tips on how to fix problems with your Surface sound and audio accessories.
Get help with Surface screen issues
If you're having trouble with your Surface screen, this list of top concerns might help you.
Get Microsoft Complete for Surface
With Microsoft Complete, you'll get software support and coverage from accidents, like drops and spills.
Meet the new Surface Pro (11th Edition)
Get to know the Surface Pro (11th Edition), and all the latest features and capabilities of a Copilot+ PC.
Learn more about Copilot+ PCs and Windows 11 PCs from Surface
Looking for accessories?
Learn how to set up and use these accessories with your Surface.
Surface Pen Surface Earbuds Surface Headphones Other Surface Accessories Microsoft branded PC Accessories
